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Hospitality leaders fight to recruit and retain staff as labour shortages bite

Published:  04 October, 2021

One in six (16%) hospitality jobs currently lie vacant, triggering intense competition among firms to recruit and retain team members, the latest Business Confidence Survey from CGA and Fourth has said.

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No-shows cost sector £17.6bn

Published:  01 September, 2021

Customers not turning up for their bookings are costing the hospitality sector £17.6bn each year, according to a new CGA and Zonal report.

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